Job Title: Specialist, Trustee Operations - Remote | Work From Home
Job Overview
We are seeking a proactive and detail-oriented Foreclosure Trustee Services Specialist to join our team. In this pivotal role, you will contribute to the management and execution of trustee operations, ensuring high-quality customer service and operational excellence. Your ability to thrive in a fast-paced environment will be crucial as you address various challenges and enhance our service delivery.
Key Responsibilities
- Initiate and manage VA appraisal orders, ensuring all pertinent documents and information are accurately updated in our system.
- Review and execute DNMS documentation, collaborating with the litigation team on foreclosure files and appearing in court as necessary.
- Maintain comprehensive records, including spreadsheet updates and document executions.
- Handle inquiries from borrowers, lienholders, realtors, and attorneys, providing timely responses via phone and email.
- Work closely with co-counsel to address foreclosure-related issues.
- Manage third-party surplus files across multiple states, coordinating efforts with our legal team.
- Oversee mail processing, phone monitoring, and visitor assistance at our Bellevue office.
- Execute and upload important documents for the remote trustee team while maintaining updated team manuals.
- Participate in quality control initiatives as part of the team.
- Undertake additional responsibilities as required by the department.
Required Skills
- Proven experience in Mortgage Trustee Servicing, title servicing, or foreclosure processes.
- Familiarity with reverse mortgage services and trustee operations.
- Expertise in document execution and quality assurance.
- Strong communication and customer service skills.
- Ability to manage multiple tasks and work efficiently under pressure.
- Notary certification is an advantage.
Qualifications
- Located in the Seattle, WA area, with the ability to commute to our Bellevue office.
- Background in mortgage trustee services or foreclosure is preferred.
- High School diploma or equivalent; additional relevant certifications are a plus.
Career Growth Opportunities
Joining our organization provides you with the chance to advance your career in a thriving environment dedicated to professional development. Our commitment to fostering talent ensures that you will have the resources and support needed to grow your skills and advance within your career.
Company Culture And Values
We pride ourselves on creating an inclusive culture that values diverse perspectives and experiences. Our commitment to fair and impartial hiring practices allows us to build a strong workforce that reflects a variety of backgrounds, enhancing creativity and collaboration.
Compensation And Benefits
- Competitive base salaries reflecting our belief in rewarding top talent.
- 401k plan designed to empower you to secure your financial future.
- Comprehensive medical, dental, and vision insurance options.
- Paid holidays and a total of 29 paid days off per year, including accrued PTO.
- Participation in employee engagement activities, fostering a positive work environment.
- Opportunities to engage in community service initiatives, enriching both personal and professional lives.
Employment Type: Full-Time
